GetStoreOnline plans are paid yearly. We make it simple to start — and stop — your service at any time.
No. All GetStoreOnline plans include our fully-managed cloud hosting, ensuring your website remains available at all times.
No. GetStoreOnline is a fully-managed web service. We do not have plans to make a downloadable version. GetStoreOnline does provide many standard methods for exporting your data.
GetStoreOnline integrates with Stripe and accepts credit card payments directly to your bank account. You can accept more payment methods in checkout such as PayPal. Sign up for an account with PayPal in minutes and start accepting payments immediately.
There are no GetStoreOnline transaction fees for GetStoreOnline Commerce plans (Basic and Advanced). We charge a transaction fee of 3% on sales in the Business plan. Visit PayPal for payment processing rates for your country.
You start with a free trial. We don’t collect your credit card until you’ve determined GetStoreOnline is the right product for you.
Canceling GetStoreOnline is an easy and no-questions-asked process. It’s done online right from your site manager.
Yes, at any time, in your website manager. When upgrading or downgrading your website plan, you will receive either a pro-rated charge or refund, depending on the cost of your new plan.
GetStoreOnline packages do not have resource limits for normal usage. Our Acceptable Use Policy can be found here.
Yes. You can purchase email accounts via G Suite email for your GetStoreOnline domain. This also includes Google Calendar, Docs, Drive, and more. Learn more about our partnership with G Suite here.
Yes. You can purchase multiple domains (and connect them to your GetStoreOnline account) right from your website manager. Go to Settings, then Domains within any paid GetStoreOnline account. Or, if you would like to start by buying a domain before you set up a website with us, you can do so here.
Our support team is available 24/7 and usually responds in well under an hour. Visit our Help Center to contact them.